Approval Process: 

To gain approval to join DogsZone daycare, all dogs must be fully vaccinated against Parvovirus, Distemper, Canine Hepatits, and Leptospirosis.

 

Dogs are not required to be spayed or neutered, and their behaviour will be assessed on an individual basis, and closely monitored throughout their time with us.

 

All dogs must receive regular flea/tick and worming treatment.

 

Probation/Attendance:

 

Pets approved for Doggy Daycare are always considered “on probation” since their behaviour can change.  This will be closely monitored at all times.  Any changes in behaviour will be documented and feedback provided to the owner. 

 

In the event that a dog displays unwanted behaviour, we reserve the right to isolate this dog, and ban him from the centre.  The safety of the dogs and the staff are of paramount importance.

 

If a dog does not attend our daycare for several weeks, we will have to start the introductory process again to ensure that they are still suitable for this environment.

 

Hours of Operation:

 

DogsZone Daycare opens at 7:00 a.m. until 6:00 p.m, Monday through to Friday. All pets must be picked up by 6:00 p.m.

 

Feeding:

 

We do not recommend that pets eat anything substantial during the day due to the high level of physical activity during Doggy Daycare. Pet owners should realise that the risk of life-threatening “bloat” (i.e., Gastric Dilation and Volvulus) increases when dogs participate in vigorous activity within 1 hour after feeding, especially for large or deep-chested breeds. Owners who feed their pets in the morning before daycare should do so no later than an hour before they are being dropped off.

 

Dirty Dogs:

 

Our daycare staff will do their very best to clean up dirty pets before they are picked up by the owners. However, owners should understand that the primary role of our daycare staff is to supervise their pets, and we do not have the facilities or the time to provide a thorough bath before sending pets home.

 

Medication:

 

We are happy to give oral or topical medications to your dog but require the following: all medications must be in their original container and must include your dog’s name, the name and strength of the medication, and directions including dosage, number of times per day, how it is to be given, illness to be treated, areas to be treated, etc.

 

Nametags and Collars:

 

All dogs must wear a collar or a harness whilst they are at DogsZone.  No metal, pinch, choke, beaded or studded collars allowed.  A lead should also be left with us, in case of an emergency.

 

Risks:

 

Owners understand that supervised off-lead socialisation and interaction between our guests is encouraged. Owners also acknowledge that dogs are unpredictable in behaviour and are aware of the risks involved in such play and assume all risks.

 

Safety Issues:

 

In order to maintain a safe play environment for the dogs, any dog that misbehaves will be given a time-out. The dog will either be placed in a kennel, or in our smaller room for up to ten minutes.

 

In the event that a dog requires time-out, the details will logged, and the customer will be informed.

If the behaviour of the dog continues to deteriorate, or if they show signs of aggression and pose any threat to other dogs or a member of staff, they will be isolated immediately, and the owner will be called to collect.  This dog will no longer be able to attend DogsZone daycare.

 

Pick-Up:

 

Owners can arrange to have friends or relatives pick up their dog, but owners must inform our daycare staff in advance before we will allow any other person to take home a pet that is not theirs.

 

Weather Policy:

 

DogsZone is open for daycare in all but the most extreme weather conditions. “Extreme” shall be defined as a wind, rain, snow or ice event resulting in extremely hazardous road conditions, usually with closures to offices as well as schools. If we close due to an extreme weather event, or if most of the dogs scheduled for that day have cancelled due to a weather event, DogsZone staff will notify customers immediately.  Facebook will also be updated with all relevant information.